FAQ

Q: What payment methods are supported?

ALL

A: On our website, you can easily select the products you like, add them to your cart, and proceed through the checkout process to place your order.

A: We accept various payment methods, including credit cards, PayPal, and more. On the checkout page, you can choose the payment method that suits you best.

A: Shipping costs vary based on your location and the selected shipping method. You can view the final shipping cost on the shopping cart or checkout page.

A: Once your order is shipped, you will receive a confirmation email with tracking information. You can also check the order status and tracking information in your account.

A: Yes, we have a return policy. If you are unsatisfied with your purchase, you can apply for a return within a certain period. Please refer to our return policy for detailed information.

A: If you have any questions or need assistance, you can reach out to us through our contact page or send an email to A: If you have any questions or need assistance, you can reach out to us through our contact page or send an email to A: If you have any questions or need assistance, you can reach out to us through our contact page or send an email to info@urbanheatlab.com We will respond to you as soon as possible. We will respond to you as soon as possible. We will respond to you as soon as possible.

A: Yes, we offer a warranty for a certain period on our products. Please check the product page or contact customer service for specific product warranty details.